Account Coordinator

Charlotte, North Carolina, United States · Account expand job description ↓


UNION is a digital agency that partners with ambitious and progressively-minded clients to deliver powerful digital brand experiences. Our work – whether it’s a musician’s energetic website, playful touch-screen kiosk, edgy corporate microsite campaign or other digital platform – always combines big-idea creative, award-winning design and leading-edge technology built around a solid, strategic foundation.

We’ve built a collaborative, open, creative studio environment over the past decade, and are seeking an Account Coordinator with proven experience in digital marketing, branding, positioning, and strategic planning. Candidates should have 1+ years of industry experience and should be super organized with killer communications skills. Candidates should be authorized to work in the U.S. at this time.

Responsibilities will include:

  • Support Account Managers in being the liaison between the client and the creative team to ensure planning, brainstorming and experimenting are always on track in order to create a product that is well-designed, functional and always unique
  • Support Account Managers in collaborating with team members to create and execute project work plans, revising as appropriate to meet changing needs and requirements to ensure key milestones are met on time
  • Support Account Managers in developing strategic documentation for new projects, including the Creative Brief, Statement of Work, and Content Outlines by conducting marketing analysis, competitive research and project planning
  • Support Account Managers preparing timelines, estimates, status reports and other account services documentation
  • Support Account Managers in managing project schedules and budgets
  • Support Account Managers providing general administrative support for the studio


  • Passion for your craft
  • Strong conceptual ability (the big-idea part of big-idea creative)
  • Keen understanding of how the digital medium is consumed and used by the general population
  • Up-to-date knowledge of current digital design trends
  • Ability to generate and design intelligent, inspirational concepts that are both uniquely creative and easy to use
  • Self-motivated people with the ability to juggle multiple projects
  • Ability to work effectively within a team to develop design solutions that that flow from a strategic foundation
  • Ability to quickly resolve issues as they arise
  • Meticulous attention to design details and overall product quality
  • Team player (particularly those people who we enjoy working with so much that we’d also totally be up for hanging out with you gasp outside the office)
  • Bonus points for copywriting experience
  • Bonus points for active participation in the advertising / marketing / design community


  • Paid Time Off
  • Profit Sharing Program
  • Health, Vision and Dental Insurance
  • Short-Term and Long-Term Disability Insturance
  • Life Insurance
  • 401k Retirement Matching Program
  • Latest MacBook Pro

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